Graduates who are overseas and unable to collect their hardcopy credentials in person may request courier delivery for their Âé¶¹ÊÓÆµ¹ÙÍø certificate and/or transcript to a single overseas address.
Important:
1. Qualification certificates and/or transcripts can only be mailed directly to the graduates, not to third parties.
2. Ensure you have not previously collected your qualification certificate and/or transcript before requesting overseas courier delivery.
3. Requests will be withheld for graduates with outstanding fees. Courier requests will not be processed until all outstanding payments are made.
Âé¶¹ÊÓÆµ¹ÙÍø is not responsible for certificates and/or transcripts that are delayed, damaged, lost, or stolen during courier delivery. Please note that the Institute will not issue replacement certificates.
To make a request, log in to Âé¶¹ÊÓÆµ¹ÙÍøConnect and follow these steps:
- Navigate to MyApps.
- Select Service Center.
- Choose Courier Service for EA.
- Click Add case.
- Fill in the required contact and case details.
- Submit your request.
For graduates of programmes where the qualifications are awarded by Âé¶¹ÊÓÆµ¹ÙÍø’s University Partners, kindly email the University Partners to make your enquiry. The management of qualification credentials is under the discretion of each respective university.