Pre-read: Personal Mindset
• Introduction to learning and unlearning for Good WorkÂ
• Unlearn to LearnÂ
• Influences on MindsetÂ
Unit 1: Effective Communication
• Types of communication and its effectiveness
• Social and emotional intelligenceÂ
• Giving and receiving feedback Techniques
Unit 2: Effective Presentation
• Presentation designingÂ
• Data visualisation
• Audience's need analysis
Unit 3: Persuasive Communication
• Concept of behavioural insight
• Stakeholder analysis techniques
• Communication Plan
• Persuasive communication techniques
• Audience management
• Active listening techniquesÂ