Pre-read: Personal Mindset
• Introduction to learning and unlearning for Good WorkÂ
• Unlearn to LearnÂ
• Influences on MindsetÂ
Unit 1: Managing stakeholders
• Networking skillsÂ
• Stakeholders management
• Emotional intelligence
• Storytelling
Unit 2: Designing influential communication
• Impactful communication
• Interpersonal communication skills
• Audience engagement techniques
Unit 3: Organising persuasive communication
• Persuasion strategy
• Stakeholders analysis
• Effective communication strategy
Unit 4: Managing collaboration
• Collaboration SkillsÂ
• Coordinating SkillsÂ
• Escalation management reporting system Â